WhatsApp has finally released the much awaited 'WhatsApp Business' for companies, organisations, and other small business ventures.
The business version of WhatsApp launched by the Facebook owned company is aimed at improving business experience such as making it easier for businesses to respond to customers and also separate customer and personal messages.
The WhatsApp Business app allows a business to create a presence on WhatsApp by creating a business profile. The business is also to provide additional description like address, contact information, and enable quick replies for answers to common questions.
Accounts on WhatsApp Business will be listed as a business account but those with confirmed information will have a badge to show that it has been verified.
"People will know that they are talking to a business because you will be listed as a Business Account. Over time, some businesses will have Confirmed Account once it;s been confirmed that the account phone number matches the business phone number," WhatsApp said.
Those features on WhatsApp Business will be for free in the long term, but will WhatsApp will charge for additional capabilities later in the future which is still good since most of the features mentioned above will do much to small businesses.
WhatsApp Business is available on the Google Play Store in Indonesia, Italy, Mexico, The UK, and the US. The app will be gradually roll out to other countries in the next coming week.